I would like to thank my wife, Susan, for putting up with my obsessive behaviour while I was writing the original course material. Without her in my life, this book would never had been started. I would especially like to thank Harold Sylven for the support and faith that he has had in me.
I would also like to thank Michael Wilson for his hard work and dedication to the first Area Network Technical Analyst program and who never received the credit that he deserved. I would like to thank Doug Spurgeon who has been my "partner in crime" at SAIT and whom I have relied on extensively for his support in Windows NT and Novell Netware.
Last but not least, I would like to thank my parents for supporting and guiding me throughout my life.